TJM XGS Front springs - Warranty Claim?

[Russ Kellermann]

Hizit chaps,

Fitted my springs in March 2010, they have been fantastic springs and have not had any problems, until now.

I took a closer look a short while ago only to find that the paint was stripping badly and rust has reared its ugly head subsequently. Is this normal for aftermarket springs to look like this (see pic) after only a 1.5 years (actually, sooner as it was obviously cracked ages ago)?

Also, i have noticed that they have sagged to a small degree.

(Note: i understand that the spring was going to settle, it did so, but has now sagged beyond this settle point in my opinion.)

Should i take them back to Alu-Cab / LA Sport here in CT where i got them and demand a replacement set or what?

Best
Russ

[Tinus lotz]

I will not be happy!!!!

[Wheels]

Take them back, and get them replaced.

[Russ Kellermann]

As i suspected. I am not happy. Gonna take them back tomorrow. Will report back to you okes.

[Tinus lotz]

Russ let them expain why it is sagging and compare them to a new set???Surely the paint is not suppose to crack if the coil isn't moving to mutch??????

[Zantus]

A friend of mine had huge issues with TJM springs on his Rubicon Unlimited, three sets in about 18 months.

[Grant]

Hi Russ,


I have sent the pictures to Louis at LA Sport HQ. They are the Motor show and will come back to me on Monday. I will then post a reply from them. As you might know I am a share holder in one of the stores and thus have direct access to the powers.

[Russ Kellermann]

Grant, i really appreciate your attention to this. On friday i took it to Alu cab/LA Sport here in Ct (where i purchased the suspension) , they were very helpful and understanding. The agreed that the springs were in very poor condition and said they would get beck to me this week with an answer , so if its not the correct answer i might need to lean on you for help!, but, im sure they will come through and have them replaced with no issues.

I will keep posting here.

Best
Russ

[Grant]

Reply from the HQ,


He can claim those coils at his nearest LA SPORT branch. I am out of stock on those coils currently.
Shipment is coming in middle of November.

[Russ Kellermann]

Grant , thank you for following up on my behalf and for posting the reply here, i appreciate it. I have not had contact with LA Sport branch in CT since i went last week, but i'll ring them to see what there take is on this. Thanks mate.