JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

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Tony
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JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by Tony » 13 Apr 2015 20:52

Hi gents, it's been a while since i've been active on the forum - anyhow, let me fill you in on my latest drama and how an amazing man (and his wife) came to our rescue!
We organised a quick trip to Kruger when our daughter came home on her first break from varsity in Stellenbosch over the easter weekend. After some TLC and general checkups by Graham, we were good to go. We left before sparrows on Sat 4th April and headed straight up to the Punda Maria gate. The Patrol went like a dream - (even my EGT's are waaaaay down after Graham replaced the probe, so now 450 deg was the highest I got to!)
Anyway, we spent 2 nights at Punda, then worked our way down to Shimuwini, and then down to Orpen with the last two nights at Pretoriuskop. Well, when we arrived at Orpen and unpacked, we decided to do a quick drive at 17h00 down to Rabelais dam - about 7km away, and it was here with no-one around that I stalled the car while trying to get a better look at a kudu! Well the engine battled to turn over and just would not start. The battery is good so it made no sense! After a good 20 min or so a Toyota double cab(of all things) came along and towed us back to camp. :redface:
To cut a long story short, we discovered, with continuous instructions from Graham, that the alternator shaft had siezed (yep, the very one that I replaced in Bloem exactly 2 years ago) So we decided to have the vehicle towed to Nelspruit Nissan while Graham made enquiries regarding spares.
With time running out, and new (ridiculousley priced parts) only available 2 working days later, I got a whatsapp from Graham at 22h17 on Wednesday night 8th April which went like this:
"Vanessa is going to leave tomorrow morning at 4h00 to get to the dealer at 9h00, it's the only way I can see it been ready for you on Friday"..... Graham had two alternators in the workshop in working order and between him and his wife, they made the decision to drive out to Nelspruit and back just to help a fellow Patroller - IS THAT AWESOME OR WHAT!!!

Mr Cumming (That's Pathmaker on the forum) on behalf of myself and my family I want to express our most sincere thanks for your and Vanessa's sefless and genuine kindness and readiness to rush off to our assistance at the drop of a hat - thank you Graham, buddy I owe you big time! :salute:

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Tinus lotz
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Re: JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by Tinus lotz » 13 Apr 2015 21:09

Thats how we roll.... :thumbup: :salute: :salute: :salute:

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Peter Connan
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Re: JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by Peter Connan » 14 Apr 2015 05:46

Stunning service Graham and Vanessa, you rock!

Tony, sorry to hear it's still being kantankerous.
Mag ons ons kenniskry met lekkerkry aanhoukry.

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SJC
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Re: JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by SJC » 14 Apr 2015 06:23

What role did nelspruit nissan play in this? Where they helpfull at all?

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offroadbiker
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Re: JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by offroadbiker » 14 Apr 2015 07:21

:biggrin: :biggrin: :thumbup: :thumbup:
Dirk
1996 Nissan Patrol 4.2 ST

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Herrie
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Re: JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by Herrie » 14 Apr 2015 08:22

Graham doen baie goeie werk. :thumbup:
Herrie op Safari/Patrollie
1983 Safari
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Nissan KingCab
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Re: JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by Nissan KingCab » 14 Apr 2015 08:27

Sjoe, dis great van hulle! :clap:

Weet nou sonder twyfel waar om met my Patrol te gaan as ek hulp nodig het!

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Re: JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by IanT » 14 Apr 2015 09:35

:biggrin: :biggrin: :thumbup: :thumbup:

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Jorrie
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Re: JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by Jorrie » 14 Apr 2015 19:25

I had a similar experience over the Easter Weekend when my heater developed a leak under the dash.
Graham came to the party with advice and my problem was resolved in no time.
Thanks Graham. As I said before, I will only let Graham service my Troll!!! Well done Graham.
Jorrie
4500 GRX
Jimny

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Tony
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Re: JUST HOW FAR WILL YOUR MECHANIC GO TO HELP YOU??

Post by Tony » 14 Apr 2015 19:59

Fanus, they removed the alternator and replaced it with one of Grahams and put in a new belt. The workshop manager Fanie Loubser was really nice and dealt with the problem in a proffessional manner, taking care to keep my charger connected so that the fridge never defrosted. He also took it upon himself not to send the vehicle to the washbay because of all the valuables we had to leave behind.
The only thing that made me laugh was when he said that the Nissan Workshop does not possess a tool to remove the pulley from an alternator as they replace with new parts that come already assembled. So he had to run all over Nelspruit to try and locate one - which is probably why that small amount of actual work done came to just under 3k!! (Must have added the tool to my bill)!
Anyhow, he was nice enough to phone me at about 16h30 on my way home to check that everything was running ok!

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