PLEASE HELP!!!

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DawidT
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PLEASE HELP!!!

Post by DawidT » 20 Nov 2013 10:21

Guys,

I need some serious assistance :helpsign: Who can I phone at Nissan SA?????? My 4.8GRX went in for service and to fix the central locking on the 21st of May 2013 at Witbank Nissan. the central locking did not work and I was told that it is a warranty claim (only 35 000km on the clock then). Nissan informed me that the warranty was accepted and they will fix it. Now six months down the line they fixed 3 out of the 5 doors, LHS rear locked and cannot open and back door not locking with centre locking system! ! In the mean time I get a lot of promises and excuses and finger pointing amongst the lot at Witbank Nissan. I have lots of "geduld" but this is getting too much now!!! :cry:

Any advise or help would be highly appreciated :helpsign:

Dawid.

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Tinus lotz
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Re: PLEASE HELP!!!

Post by Tinus lotz » 20 Nov 2013 10:28

Dawid praat met die manne by die klub hulle kan jou op die regte pad sit ...wat van daai persoon wat gehelp het met die dash vervangings ?

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ricster
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Re: PLEASE HELP!!!

Post by ricster » 20 Nov 2013 11:23

Dawid, I will send an e-mail to one of the guys at Nissan SA for you. Lets see what happens. I'm very sure that the dealer will be contacted and they will resolve this for you.

Just hang tight for a bit.
Regards
Cedric
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Re: PLEASE HELP!!!

Post by Clem » 20 Nov 2013 13:53

Gee Dawid, not good news! Hope you get it sorted ASAP.

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ricster
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Re: PLEASE HELP!!!

Post by ricster » 20 Nov 2013 14:43

Hi,

An e-mail has been sent to the the correct person at Nissan SA.

Hang tight for a bit, but please let me know if anything happens and or changes.
Regards
Cedric
Nissan Patrol GL 4.2 Diesel Turbo (Iron Maiden)
Nissan SANI 3.0 V6 4x4 (SOLD)
Isuzu KB 280 DT 2x4 ('ol Smokey) - SOLD
Suzuki TL 1000R "V twin" (Growler) - SOLD

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DawidT
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Full Name: Dawid Taljaard
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2018 Nissan Navara
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Re: PLEASE HELP!!!

Post by DawidT » 21 Nov 2013 11:56

Hi Ricster,

Thanks for the assistance :thumbup: Had two calls from Nissan SA already telling me they are looking into the issue for me! They asked this morning if Nissan Witbank phoned me or not, had to say no not yet :surprised: They promised me they will sort it out ASAP :blonde:

Once again and baie dankie!!!

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ricster
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Re: PLEASE HELP!!!

Post by ricster » 21 Nov 2013 12:36

That's the way we roll...... :lol: :lol:

I'm pleased we ( Nissan Off Road Club ) could be of assistance. Please keep me posted on the progress. I like to give feedback from your side too. The poor bloke that gets all the complaints, I'm sure would appreciate some positive feedback from this, but obviously as long as you get the service required.

Sometimes we, and me included bitch and moan about Nissan on various things. But like many HUGE companies, sometimes that personal touch gets lost. This at least shows that Nissan SA are generally willing to assist. Now its up to the dealerships to ensure a positive customer service front line is shown to the customers. :thumbup: :thumbup:
Regards
Cedric
Nissan Patrol GL 4.2 Diesel Turbo (Iron Maiden)
Nissan SANI 3.0 V6 4x4 (SOLD)
Isuzu KB 280 DT 2x4 ('ol Smokey) - SOLD
Suzuki TL 1000R "V twin" (Growler) - SOLD

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DawidT
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Joined: 29 Jul 2011 08:17
Full Name: Dawid Taljaard
Nickname: Dawid
Home Town: Witbank
Current 4x4: 1995 Nissan Patrol GQ 4.2l Petrol and 2010 Nissan Patrol 4800.
2018 Nissan Navara
Home Language: Afrikaans
Has thanked: 1 time
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Re: PLEASE HELP!!!

Post by DawidT » 03 Dec 2013 14:54

Hi Cedric and All,

Just got some good news! Nissan SA phoned me and Witbank Nissan is going to fix my Patrol for free :blonde: Maningi thanks for the assistance, please convey my "dankbaarheid" to all that assisted me :clap: So, after about 8 months I will be able to get all my doors working again! :thumbup:

Nissan SA did their part, only a pity that the Witbank blokes dropped them so badly :redface:

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ricster
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Joined: 13 Jan 2010 11:16
Full Name: Cedric Warner
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Home Town: Alberton Gauteng
Current 4x4: '99 Nissan Patrol 4.2 Turbo Diesel
Home Language: English
Location: LA..... No not Los Angles ..... Lower Alberton, Gauteng
Has thanked: 244 times
Been thanked: 255 times

Re: PLEASE HELP!!!

Post by ricster » 03 Dec 2013 15:07

Fantastic, message of thanks forwarded

:clap: :clap: :clap: :clap:
Regards
Cedric
Nissan Patrol GL 4.2 Diesel Turbo (Iron Maiden)
Nissan SANI 3.0 V6 4x4 (SOLD)
Isuzu KB 280 DT 2x4 ('ol Smokey) - SOLD
Suzuki TL 1000R "V twin" (Growler) - SOLD

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Tinus lotz
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Re: PLEASE HELP!!!

Post by Tinus lotz » 04 Dec 2013 06:34

Mooi man !!!
Happy to hear some positive feedback :thumbup:

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